How to Ride

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Metro Transit Center:

The Metro Transit Center (450 Kittson Ave, Downtown Grand Forks) is the main transfer point between Grand Forks and East Grand Forks buses.  The MTC offers bus passes for sale, vending machines, comfortable indoor seating, and a public restroom.  The MTC is open from 6:30 am to 5:30 pm Monday-Friday and 8:00 am to 5:30 pm Saturdays.

Planning your trip:

On CAT route maps and schedules, major bus stops on each route are displayed on top of the route timetables.  Find the bus stop that is nearest to you.  Follow the column down to determine the time the bus will be at that particular location.  In addition to the bus stops listed on the time tables, buses will stop at shelters and locations that are designated with a bus stop sign along the routes.  These locations are marked on the route map with a bus stop symbol.  Plan to be at the bus stop at least five minutes before the scheduled stop time to account for differences between clocks.

Boarding the bus:

Have your fare payment ready before the bus arrives.  As the bus approaches, wave to signal the driver and then stop back away from the curb.  Wait for passengers to exit the bus before entering.  If you use a mobility device, such as a wheelchair or walker, a ramp may be deployed for you to board the bus.  If you do not use a mobility device but require the ramp in order to safely board the bus, tell the driver that you need the ramp and he/she will lower the bus and deploy the ramp.  After boarding and paying your fare, sit down so the bus may proceed on route.

Exiting the bus:

About one block before approaching the stop where you will exit the bus, press the "STOP" button or pull the bell-line located near the window.  This will notify the driver that a passenger would like to exit at the next stop.  When you exit, step away from the bus and wait for it to pull away before crossing the street.  Never walk in front of the bus.  As a safety precaution, the rear doors are not operated in the winter months.

Rules & Courtesies:

*Smoking is prohibited inside and within 20 feet of CAT buses, buildings and shelters
*Have your bus fare ready before boarding
*Limit carry-on items to one armload or the equivalent of two grocery bags
*Fold up strollers and walkers and store them out of the aisle way
*No profanity, violence, or disruptive behavior
*Use earphones to listen to music
*No open containers or eating on the bus
*Shirts and shoes or other footwear must be worn
*Riders must maintain appropriate, reasonable personal hygiene
*No riding while under the influence of alcohol or illegal drugs
*Flammable and/or explosive materials are prohibited
*Service animals are welcome on board.  Pets or comfort animals may be transported only in a small cage or carrier.

Bike & Bus Certification:

All CAT buses are equipped with bicycle racks.  You may transport your bike on the bus once you become certified.  After completing a quick training session on how to properly load and unload your bike, you will receive a CAT Bike & Bus Certification Card.  Certification is offered at the Metro Transit Center, 450 Kittson Ave in downtown Grand Forks from 8:00 a.m. to 4:00 p.m. Monday-Saturday.

To ensure safety for your property and other motorists, you must show your CAT Bike & Bus Certification Card to the driver before loading your bike.  It is your responsibility to load and unload your own bike.  When you arrive at your destination, inform the driver that you will be unloading your bike before the bus pulls away.

Travel Training:

CAT offers free, individualized travel training for anyone who would like to learn how to use the fixed route city bus system. For more information, contact Ali Rood, Mobility Manager - email or call 701-757-1503.

How to Request a Reasonable Modification:

CAT will make modifications to its policies and procedures in order to provide meaningful access to CAT services, programs, and facilities.  Requests for reasonable modification for persons with disabilities must be directed to Ali Rood, Mobility Manager - email or call 701-757-1503.  CAT will not grant requests for modification that would fundamentally alter its transportation program, create a direct threat or significant risk to the health or safety of others, or would not enable someone to access CAT services, programs, or facilities.