City of Grand Forks, ND
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When lives are on the line, when all else fails, our community calls the Public Safety Answering Point (PSAP). As our Emergency Responders dive into dangerous situations, they rely on PSAP as a lifeline, and source of vital information. PSAP isn’t simply a highly trained call center, they direct emergency services around the County, seamlessly handling multiple agencies, radio channels, and phone lines gathering and disseminating critical information in times of crisis.
Mission:
Deliver exceptional communications.
Vision:
"Tell us your worst, we'll give you our best."
Goal:
"Our goal is to provide exceptional service in a manner that fosters working relationships, builds trust, and meets our expectations and as a strong pillar of the Emergency Response Team. We will work to exceed the expectations of our community and agencies we serve by cultivating our mission and values and accomplishing our goals."
