The City of Grand Forks and Bird, a leader in environmentally friendly electric transportation, are teaming up to bring shared e-scooters to the city. The eco-friendly transportation option can be activated through Bird’s free mobile phone app. 

Since these scooters are new to our community, here are some helpful resources to get you familiar with Bird.

• Community Mode: Community Mode is accessible by clicking the "⚠️" in the bottom left corner within the Bird mobile app. Click this button, and you’ll find three separate options: report a “Badly Parked Bird’’, “Damaged Bird”, and “Contact Bird”. This is by far the most efficient way to report the aforementioned topics to the Bird Team and you do not have to be a rider to use this feature (only have to have the app downloaded).
• hello@bird.co: Is their general support email address. If riders/constituents would like to reach out over email, this is the address.
• +1 (866) 205-2442: Their 24/7 support line if the community would like to reach out over the phone
• Bird Online Retrieval Form
• Beginner's Guide to Bird